YOUR PREMIER CALGARY IT MANAGED SERVICE PROVIDER: SECURE, RELIABLE, AND COST EFFECTIVE
We are Invicta IT Solutions. A new kind of Calgary IT Managed Service Provider (MSP) that provides a remotely managed IT department tailored for your business. You receive a dedicated IT manager, and high-quality support from our fully certified help desk available 24/7 without the cost of hiring them directly. We enhance this offering with industry-leading IT products and services for productivity and collaboration, backup, disaster recovery, and cybersecurity—all managed by us, allowing you to concentrate on your business operations. To make your business IT spend more predictable and easy to manage, we bundle your products and services and charge you monthly, per user.
IT Products and Services We Can Offer Your Business
We offer a variety of IT products and services which we can bundle to meet your businesses specific needs. Our solutions are user-friendly and designed to improve productivity, reduce costs, and give your business a competitive advantage. To learn more detail, please visit our products and services page.
How We Work With Your Business
1. ASSES YOUR CURRENT ENVIRONMENT
We begin by conducting a thorough examination of your IT environment and then present you with a detailed IT service provider proposal tailored to your specific requirements that fits your business budget and goals.
2. OPTIMIZE YOUR CURRENT IT
We meticulously clean and document your IT environment to ensure efficient management and support. We take the opportunity to consolidate services and retire those that are no longer needed.
3.TRANSITION TO OPERATIONS
We install our remote monitoring and management software and take over responsibility for managing your IT environment proactively maintaining things so you don’t have to worry.
The IT Product and Services Benefits to Your Business
Customer Service
Our help desk is North American based with years of experience and dozens of certifications across various platforms. We’re available 24/7 via chat, email, phone, and customer portal with an average response time of 60 seconds!
Single Point of Contact
Let us manage all your IT vendors including software, hardware, website, and ISP. Where possible, we will consolidate your billing reducing the frustration of dealing with multiple IT vendors.
Affordable IT Expertise
Leverage our team of IT experts and help desk at a fraction of the cost of hiring them yourself. Our teams have years of experience and certifications that would be cost prohibitive to achieve for a small business.
Improved Productivity
Invicta deploys IT products and services like Microsoft 365, Adobe, and more that improve employee productivity, and retire tools that are redundant or non-core to your business.
More Time for Your Business and Life
Leaving the IT up to us frees up your precious time to focus on what’s important to you. We work with you to manage your technical roadmap keeping you on track to succeed.
Less Worry
No more sleepless nights thinking about ransomware, lost documents, failed backups, and stolen internal or customer information. We work to remove the stress you have about IT by deploying high end cyber security solutions.
Less Downtime
Unlike other IT providers, we don’t wait for things to go wrong so we can come in and charge high break-fix fees. We proactively manage your IT, fixing issues often before you’re aware there was even a problem.
Highly Responsive
We are not a large shop that works on volume. We want to get to know our customers and their businesses. When you call us, someone familiar with you and your IT environment answers!
Top 10 IT Mistakes Businesses Need to Stop Making
We’ve seen some stuff! Check out our three pager to understand the top IT mistakes we see businesses make as a Calgary IT Managed Services Provider, and how to fix them. Hint – we can help AND save you money!