Managed IT Services
Invicta IT Solutions provides your Calgary business with all the IT products and services your business needs to be secure and productive. Partnering with an IT Managed Service Provider (MSP) like us ensures that your business has the productivity and collaboration software you need bundled with industry leading cybersecurity, backup, disaster recovery, and a world class help desk providing your users support 24/7.
Base Products and Services
We consider these to be the building blocks that create a solid IT foundation. They provide functionality, with the round-the-clock support you need, industry leading cybersecurity, backup & disaster recovery, and patching maintenance.
Invicta IT Solution Help Desk
Invicta’s North American-based Help Desk and Network Operations Centre (NOC) offers a cost-effective alternative to in-house IT teams. Our technicians, averaging 13 certifications and 7 years of experience, provide 24/7 support via phone, email, and chat, reducing downtime and freeing up your resources. Enjoy scalable, flexible IT support tailored to your needs. Choose Invicta Help Desk and NOC for reliable, expert assistance today!
Remote Monitoring and Management (RMM)
Invicta’s North American-based Help Desk and Network Operations Centre (NOC) offers a cost-effective alternative to in-house IT teams. Our technicians, averaging 13 certifications and 7 years of experience, provide 24/7 support via phone, email, and chat, reducing downtime and freeing up your resources. Enjoy scalable, flexible IT support tailored to your needs. Choose Invicta Help Desk and NOC for reliable, expert assistance today!
Microsoft 365 Business Premium
Microsoft 365 Business offers a subscription-based suite of AI-enabled productivity apps like Outlook, Word, Excel, and PowerPoint, along with cloud services such as OneDrive and SharePoint. Access documents and collaborate from anywhere, on any device, with regular updates and security patches. Microsoft Defender, fully integrated with Microsoft apps and OS, ensures robust security. Invicta helps you choose the best Microsoft 365 version for your business, layering our proprietary solution to manage and monitor administrative options for optimal functionality and security.
Backup and Disaster Recovery
While Microsoft 365 offers some data protection, Invicta recommends additional backup and disaster recovery tools. Microsoft’s basic protections don’t cover all data loss types, such as user error or malicious attacks. Extra tools provide flexible recovery options and faster, more complete data restoration. They also add a layer of protection against cybersecurity threats like ransomware. Don’t rely solely on Microsoft’s backup solutions—let Invicta guide you with industry-leading backup and DR tools.
Microsoft Defender for Business
Your company data is a crucial asset. Cybercriminals target SMBs due to their often inadequate virus and malware defenses. Invicta prioritizes robust cybersecurity in all our solutions. Unlike competitors, we don’t rely on basic antivirus software. Microsoft Defender for Business, included in Microsoft 365 Business Premium, offers advanced ransomware protection with EDR, TVM, and AIR technologies. It also supports all your devices, ensuring comprehensive protection.
VoIP with Microsoft Teams Phone and Calling Plans
Microsoft Teams Phone is a cloud-based phone system that enables call control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams. It is a smart communication and seamless collaboration solution. It allows you to communicate and collaborate effortlessly across devices and spaces with intuitive, seamless calling. You can make audio or video calls from one Microsoft Teams app to another or use the dial pad to call an external number. Furthermore, you can also join calls from a range of devices and easily transfer calls between devices.
Join us and experience IT reimagined with a new kind of IT Managed Service Provider
Unlock the full potential of your business with Invicta IT Solutions! Our expert team is dedicated to providing top-notch IT managed services tailored to your unique needs.
By filling out our contact form, you’ll take the first step towards seamless IT operations, enhanced security, and unparalleled support. Let us help you focus on what you do best while we handle the rest. Don’t wait—connect with us today and experience the Invicta IT Solutions difference!
Recommended Add-on IT Products and Services
These are solutions we recommend that enhance your IT services by further improving cybersecurity, productivity, workflows, and return on investment.
Office Protect
Office Protect is a Microsoft 365 add-on that enhances your cyber safety. It provides automated monitoring, threat protection, and reporting within your Microsoft 365 tenant environment. Covering services like Microsoft Teams, Exchange, and SharePoint, it provides additional safeguards against threats such as phishing attacks, ransomware, and data breaches. Office Protect is crucial for securing your Microsoft 365 setup, especially for small to medium-sized businesses .
Copilot for Microsoft 365
Copilot for Microsoft 365 is Microsoft’s new AI-powered productivity tool. It integrates with Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook, Teams, and more. It uses large language models (LLMs) and the Microsoft Graph to help you with various tasks, such as writing, and summarizing. Do you create a lot of presentations? Tell Copilot what you need, and it will create a first draft you can fine-tune. Do you chat with co-workers and clients? Let Copilot send automated responses you can configure.
Microsoft 365 / Azure Cloud Migrations
Migrating to Microsoft Azure Cloud reduces the cost and complexity of managing physical servers. Azure’s scalable, flexible platform adapts to your business needs, with built-in security and compliance features to protect data and meet regulations. It also offers advanced analytics and AI for valuable insights. Partnering with Invicta ensures a cost-effective, reliable IT infrastructure solution.
Adobe
Adobe offers a suite of products catering to various creative and professional needs. Their Creative Cloud encompasses over 20 applications for design, video, web, UX, and more, including Photoshop, Illustrator, and Premiere Pro. They also provide Adobe Acrobat Pro for PDF management, Adobe Stock for high-quality images/graphics, and Adobe Express for content creation. Other notable offerings include Adobe Firefly, a generative AI tool, Adobe After Effects for visual effects, and many others. Adobe’s portfolio extends to advertising, analytics, audience management, and more, solidifying its position as a comprehensive solution for creative professionals.
Need Help with Technical Training in These IT Products and Services?
There is little point in deploying new technology like Microsoft 365 Business Premium if your users don’t know how to properly use the applications to their fullest extent. Implement a training platform to assign training and track progress. Build it into your employee onboarding process and annual reviews and get maximum ROI on your technology spend.
BrainStorm QuickHelp
BrainStorm QuickHelp is a personalized online learning solution designed to empower end users and facilitate organizational change. It offers a variety of formats such as videos, PDF files, and live events, to support user preference. The platform uses big data, machine learning, and a human touch to help organizations achieve their goals. It provides customized skill paths based on user input and tailors video and events to unique user needs. Additionaly, QuickHelp also allows organizations to upload proprietary content, making it a versatile tool for enhancing employee productivity. This also has the added benefit of fostering long-term behavioral change.
Top 10 IT Mistakes Businesses Need to Stop Making
We’ve seen some stuff! Check out our three pager to understand the top IT mistakes we see businesses make, and how to fix them. Hint – we can help AND save you money!
