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A Calgary IT Managed Services and Consulting Company

About us - Invicta IT Solutions owner Jon Feilding

Founded by Jon Feilding, Invicta IT Solutions is a Calgary-based IT Managed Service Provider (MSP) that empowers small-to-medium-sized businesses with innovative technology and expertise. Our mission is to handle the day-to-day management and operation of your IT infrastructure, applications, cybersecurity solutions, IT help desk, phones, and networks. As an MSP, we proactively monitor and maintain your IT environment to ensure its reliability, security, and efficiency, allowing you to focus on your core business activities.

Here’s what sets Invicta apart from our competitors

  1. Customer-Centric Approach: We are small enough that your success is our top priority. If you don’t succeed, we don’t succeed. Our partnership model involves collaborating with experts in their respective fields to manage your IT environment effectively.
  2. Tailored Solutions: Invicta IT Solutions works closely with businesses to understand their unique needs and goals. We then create and implement a customized technical roadmap that not only meets but exceeds expectations. Our solutions are designed to enhance your bottom line.
  3. Vendor Expertise: With extensive experience working with vendor products including Microsoft, Red Hat, Apple, Citrix, CommVault, NetApp, HPE, and VMware, we ensure seamless integration and optimal performance.
  4. Range of Industries: We have successfully served various industries, including financial services, oil, gas, mining, renewables, accounting, HR, recruiting, benefits, insurance, sales, marketing, telecommunications, and many more!
  5. Enterprise-Level Management: Whether you’re a small company with a handful of users or a complex enterprise, we have the expertise to manage your IT environment effectively. 

Contact us for a free, no-obligation conversation about your business and current IT services and infrastructure. We’ll provide you with an honest assessment and propose a plan that aligns with your specific goals and desired monthly spend.

What is an IT Managed Service Provider (MSP)?

Invicta IT Solutions is slightly different from traditional Calgary IT service companies

An MSP is an IT managed services and consulting company that offers comprehensive IT services and support to small-to-medium sized businesses (SMBs). They typically handle the day-to-day management and operation of a company’s IT infrastructure, applications, cybersecurity solutions, IT helpdesk, and networks. The primary goal of an MSP is to proactively monitor and maintain a client’s IT environment to ensure its reliability, security, and efficiency.

Here are several ways in which Invicta differs from other traditional Calgary IT service companies:

Proactive Approach

We take a proactive approach to IT management focusing on preventing issues and minimizing downtime rather than simply reacting to problems when they arise. We use monitoring tools and automated systems to detect and address potential issues before they impact your operations.

Fixed Monthly Fee

We operate on a subscription, or fixed monthly fee basis where possible. This allows businesses to have predictable IT costs and budget effectively. Traditional IT service companies often work on a break-fix model, where they charge on an hourly or per-incident basis.

Comprehensive Service Offering

Invicta offers a wide range of services, including computer/server/network monitoring, cybersecurity, data backup and disaster recovery, software updates, 24/7 help desk support, and strategic IT planning. We provide end-to-end solutions and take responsibility for managing your entire IT infrastructure. In contrast, traditional IT service companies may specialize in specific areas and offer services on a project basis.

Focus on Long-Term Partnerships

Invicta aims to build long-term partnerships with our clients. We invest time in understanding your business objectives and align your IT strategies accordingly. We act as strategic advisors, offering insights and recommendations to help you leverage technology for growth and efficiency. Traditional IT service companies may focus more on short-term projects or specific technical tasks.

Scalability and Flexibility

Invicta IT Solutions is designed to support businesses of varying sizes and growth stages. We offer scalable solutions that can adapt to the changing needs of our clients. Whether a client needs to scale up its IT infrastructure or downsize due to business changes, we can accommodate those requirements efficiently. Traditional IT service companies may be less equipped to handle such scalability demands.

Overall, Invicta offers proactive, comprehensive, and predictable IT support with a focus on building long-term partnerships. We provide your business with ongoing monitoring, maintenance, and strategic guidance, allowing you to focus on innovation and core operations while effectively leveraging the latest technology.

What Does a Typical Invicta IT Solutions Customer Look Like?

Some common characteristics of a business that can benefit from our IT managed services include:

  • Small-to-medium sized businesses (SMBs)
  • Lack in-house IT help desk or technical resources.
  • Require IT managed services and consulting on a regular basis.
  • Depend on reliable IT infrastructure for their business operations.
  • Have a limited budget for IT services.
  • Have complex IT needs but lack the expertise to manage them.
  • Require 24/7 support and monitoring.
  • Need to provide employees access to company applications and data on laptops and mobile devices while ensuring proper security is in place.
  • Have compliance or regulatory requirements.
  • Have remote or distributed teams that require connectivity and collaboration tools.

Some of our Latest Certifications